CONNECTING YOUR ACCOUNTS

Before you connect

Connecting an account gives SocFlow permission to read activity on it and, if you build rules that use write actions, to take actions on it automatically. Read this before you connect anything.

What connecting an account gives SocFlow

Depending on the platform, connecting either uses OAuth (you authorize SocFlow directly on the platform's own sign-in screen) or an app password (a scoped credential you generate yourself, separate from your main password). Either way, SocFlow only requests the permissions a platform's automation actions need — typically read access plus write access for replies, posts, DMs, or labels. Each platform's connect guide lists exactly what's requested.

What SocFlow can and can't do with it

SocFlow can only do what a rule you've built tells it to do, using the permissions you granted. It can't read DMs you haven't given it access to, change your account settings, or take any action you haven't configured a rule for. It never sees or stores your platform password — connections use OAuth tokens or app passwords, and those are encrypted at rest (see data & token security).

Disconnecting doesn't delete your rules

Disconnecting an account pauses and archives its rules rather than deleting them. Reconnect the same account later and they come back. See disconnecting & reconnecting.

Rules to respect

Every platform has its own rules about automation — what counts as spam, how bots must identify themselves, how fast you can post or reply. SocFlow builds in guardrails to help (see built-in guardrails), but a badly configured rule (too broad a keyword match, too aggressive a reply cadence) can still violate a platform's policy. Read platform rules to respect before turning on a write action, and start narrow.

SocFlow is an interface, not your account manager

SocFlow automates actions on your account according to rules you configure. It's a facilitator between your account and each platform's own API — it doesn't decide what to post or reply, you do, through the rule you build. You're responsible for configuring rules sensibly and for your account's compliance with each platform's own terms and policies. SocFlow isn't responsible for consequences — rate-limiting, temporary restrictions, suspension, or anything else a platform does to your account — that result from how you've configured your automations.

Pick your platform below for the exact connection steps and permissions requested.